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Shipping Policy Chicco Armenia

Draft note: This document is prepared as a business draft for review and should be checked by the store owner/legal advisor before publication.

Last updated: [add date]

This Shipping Policy explains how orders placed through the Chicco Armenia online store are processed and delivered.

1. Delivery area

• Chicco Armenia delivers to eligible addresses within Armenia, subject to courier availability and operational coverage.
• Some remote locations may require additional delivery time or may not be available for certain products.

2. Order processing

• Orders are usually processed during business days, Monday to Friday, excluding public holidays.
• Processing time may vary depending on order volume, product availability, payment confirmation, and delivery address confirmation.

3. Delivery time

• Estimated delivery time is [add delivery timeframe] after order confirmation.
• Delivery times are estimates and may be affected by courier delays, public holidays, weather, incorrect contact details, stock availability, or other circumstances outside Chicco Armenia’s control.

4. Delivery fees

• Delivery fees are shown at checkout before the order is confirmed.
• Free delivery may be available for eligible orders above [add amount] AMD or according to active promotions.
• Large, heavy, or special items may be subject to different delivery conditions.

5. Cash on delivery

• Cash on delivery may be available for eligible orders in Armenia.
• Cash on delivery availability may depend on delivery location, order value, product type, and courier conditions.

6. Delivery attempt and customer responsibility

• Customers must provide accurate name, phone number, email address, and delivery address.
• If the courier cannot complete delivery because of incorrect contact details, absence of the customer, or refusal to accept the order, additional delivery charges may apply.

7. Damaged package on delivery

• If the package appears damaged upon delivery, customers should notify the courier and contact Chicco Armenia Customer Service as soon as possible.
• Customers may be asked to provide photos or videos of the package and product for review.

8. Store pickup

• Store pickup may be available if enabled on the website or confirmed by Chicco Armenia Customer Service.
• Pickup availability, location, and preparation time may vary by order and product availability.

9. Contact

• For shipping questions, contact Chicco Armenia Customer Service at [support email] or [phone number].